Terms & Conditions

Last updated: October 2026

Welcome to VN Collection. These Terms & Conditions govern your access to and use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. General Information

VN Collection offers a curated selection of women's ethnic wear and related fashion products through its online store. We reserve the right to update, modify, or discontinue any part of our website, products, or services at our discretion, subject to applicable law.

2. Products and Descriptions

We make reasonable efforts to display product images, colours, descriptions, sizes, and other details accurately. However, actual colours may vary slightly due to screen settings, lighting, and photography.

Product availability may change without notice. Please refer to the product page for available sizes, descriptions, and other product-specific information.

3. Pricing and Payments

All product prices are displayed in Indian Rupees (INR), unless otherwise stated.

Applicable shipping charges and other costs will be displayed at checkout before you place your order. Payments are processed through the payment methods made available at checkout, including Razorpay where applicable.

An order is considered confirmed subject to successful payment, where required, and acceptance of the order by VN Collection.

4. Orders and Cancellations

Please review your product selection, size, quantity, shipping address, and contact details carefully before completing your purchase.

We reserve the right to cancel or decline an order where necessary, including in cases of stock unavailability, pricing or listing errors, suspected fraudulent activity, or other legitimate reasons. If payment has already been collected for an order that we cancel, any applicable refund will be handled in accordance with applicable law.

Please contact us as soon as possible if you need assistance with an order cancellation. Cancellation requests may not be accepted once an order has been processed or dispatched.

5. Shipping and Delivery

A standard shipping charge of ₹80 applies to orders. The shipping charge will be displayed at checkout before you complete your purchase.

Estimated delivery times may vary depending on your location, courier availability, public holidays, and other circumstances. Please refer to our Shipping Policy for further information.

6. Returns, Exchanges and Refunds

Our exchange eligibility, conditions, and process are explained in our Return & Exchange Policy.

We do not offer refunds for ordinary customer preference or change-of-mind requests. However, this does not limit any rights or remedies available to customers under applicable law, including in cases where a refund or other remedy is legally required.

Please review our Return & Exchange Policy before placing an order.

7. Customer Responsibilities

When using our website, you agree to provide accurate and complete information, use the website lawfully, and avoid fraudulent orders, unauthorised access, or activities that could disrupt our website or services.

8. Intellectual Property

Website content, including text, logos, graphics, photographs, and design elements, may be owned by or licensed to VN Collection and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use such content without prior permission, except where permitted by law.

9. Website Accuracy and Availability

We aim to keep our website and product information accurate and accessible. However, occasional errors, interruptions, or outdated information may occur.

We reserve the right to correct errors and update website content as necessary, subject to applicable law and any obligations arising from confirmed orders.

10. Limitation of Liability

To the extent permitted by applicable law, VN Collection will not be responsible for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

11. Privacy

Personal information collected during browsing, checkout, and customer support is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, used, and protected.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be published on this page with a revised date. Continued use of our website after an update constitutes acceptance of the revised terms to the extent permitted by law.

13. Governing Law

These Terms & Conditions are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities as determined under applicable law.

14. Contact Us

If you have questions about these Terms & Conditions, your order, or our policies, please contact us through the Contact Us page on the VN Collection website.